Legal

Website privacy policy

How we handle information on novaradix.com. Last updated 24 September 2026.

This policy covers the novaradix.com website. Each of our mobile apps has its own privacy policy. See App privacy policies.

Who we are

NovaRadix Technology ("we", "us"), 36, 3rd Floor, Shilp Arcade, Opp. Mahila College, Station Road, Unjha – 384170, Gujarat, India. Email: hello@novaradix.com.

Information you send us

When you use our contact form, we receive the details you enter: your name, email address and message, plus your phone number, company, the service you’re interested in and your budget if you choose to share them. The form is delivered to us by email.

We use this information only to reply to you, discuss your project and, if we work together, to provide our services. We don’t sell it, rent it or add you to marketing lists.

Information collected automatically

Like most websites, our hosting provider keeps standard server logs, such as your IP address, browser type, the pages you requested and the time of the request. These are used to keep the website secure and running and are not used to identify you. To limit spam, the contact form temporarily records a one-way hash of the sender’s IP address for up to one hour.

Cookies and tracking

This website does not use advertising cookies or third-party analytics trackers. Our fonts are hosted on our own server, so loading a page doesn’t send your data to a font provider. If we add analytics in the future, we will update this policy first.

Our pages link to other sites, such as Google Play, LinkedIn and YouTube. Those sites have their own privacy policies, which we don’t control.

How long we keep information

We keep enquiry emails for as long as needed to respond and to manage any work that follows, and then delete them when they’re no longer needed, unless we must keep them for legal or accounting reasons.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it or ask us to delete it. Email hello@novaradix.com and we’ll respond within 30 days. Depending on where you live, you may have additional rights under laws such as India’s Digital Personal Data Protection Act or the GDPR.

Changes to this policy

If we change this policy, we’ll update the date at the top of this page.